Do I need my account number to make a payment?
No, as long as you put your correct service address in when making a payment, your payment can be applied to your account.
The red message popped up for me on the Intellipay portal, does that mean I have a lien?
No! This message appears to everyone who uses the portal. This does not necessarily mean you have an active lien against your property.
Can I check my balance online?
Unfortunately, no, not currently. You can contact our Utility Clerk to get an up-to-date balance. However, this fall we will be transitioning to a new billing system. This will provide a customer portal where you can login, check your balance, make payments, see payment updates live, set up autopay, and much more!
What am I charged per month?
The standard flat rate fee is $56.73, with a penalty of $5.67 if the bill is not paid by the due date.
Why am I charged the monthly flat rate?
The $56.73 flat rate is a minimum charge based on the availability and maintenance of the sewer utility system. It is not based on usage.